Shipping Policy – Specialgifts.ie
Thank you for shopping with Specialgifts.ie. Please read this shipping policy carefully as it contains important information about the shipping process for products purchased through our platform.
1. Shipping Process:
At Specialgifts.ie, we facilitate the sale of products from various small businesses, but we do not process shipping ourselves. Instead, each individual vendor is responsible for handling the shipping process for their respective products. When you place an order, the vendor will be notified and will initiate the shipping process.
2. Shipping Methods and Carriers:
Each vendor on Specialgifts.ie may have their own preferred shipping methods and carriers. The available shipping options will be displayed during the checkout process. The vendor will select the most suitable shipping method and carrier based on the nature of the product and your location.
3. Shipping Costs:
Shipping costs on Specialgifts.ie will vary depending on the vendor, product weight, dimensions, and your location. The shipping cost will be calculated and displayed to you during the checkout process. Please note that any additional customs duties or taxes associated with international shipments are the responsibility of the customer.
4. Shipping Timeframes:
The estimated delivery time on Specialgifts.ie will be provided by the vendor and will depend on factors such as the shipping method, your location, and any unforeseen circumstances. Please note that delivery times may vary for different products and vendors. The estimated delivery time will be communicated to you during the checkout process or in the order confirmation.
5. Tracking Orders:
Once your order has been shipped by the vendor, they will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may not be available for all shipping methods or destinations.
6. Order Status and Communication:
You can check the status of your order by logging into your account on Specialgifts.ie. Additionally, we encourage vendors to provide regular updates on the progress of your order. If you have any questions or concerns regarding your shipment, we recommend contacting the respective vendor directly, as they will have the most up-to-date information.
7. Multiple Vendor Orders:
If you place an order with multiple vendors on Specialgifts.ie, please be aware that each vendor will handle the shipping of their respective products independently. This means that your order may arrive in separate shipments and at different times.
8. Damaged or Lost Shipments:
In the event of a damaged or lost shipment, please contact the vendor directly to initiate the necessary investigations and resolutions. We recommend reviewing the vendor’s specific policies regarding damaged or lost shipments.
9. Address Accuracy:
It is your responsibility to provide accurate and complete shipping information at the time of purchase on Specialgifts.ie. Please double-check the shipping address to ensure that it is correct. We will not be held liable for any delays or delivery issues caused by incorrect or incomplete address information provided by the customer
10. International Shipping:
Some vendors on Specialgifts.ie may offer international shipping. However, please note that international shipments may be subject to customs inspections, duties, and taxes imposed by the destination country. These additional charges are the responsibility of the customer
11. Shipping Policy Updates:
Specialgifts.ie reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. It is recommended to review this policy periodically to stay informed about our shipping practices.
If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer support team at Specialgifts.ie, and we will be happy to assist you.